Items must be returned in the same condition as shipped within 7 days of receipt. You are responsible for return shipping and insurance. Your refund will be mailed within 24 hours of our receipt of the item(s). Clayton Antiques cannot accept returns of jewelry damaged after your receipt due to breakage, distortion, loss of stones or other parts, or by application of testing acids or attempts to clean the item(s) using improper methods. Partial returns of matching sets or combinations are not acceptable. For more information please contact us at (757) 220-3600 or by email at firstname.lastname@example.org, thank you on behalf of Clayton Antiques.